VISION

To be the leading water operator in the region

MISSION

To deliver the best possible service experience to our customers

VALUES

TEAMWORK

Providing support to one another, working collaboratively, respecting one another’s views, and making our work environment well balanced and enjoyable

HONESTY

Being open and truthful in all dealings to allow us to be of great service to our colleagues and customers

INTEGRITY

Continually doing the right thing no matter what the consequences. With integrity, we will live by our standards and beliefs even when no one is watching

PROFESSIONALISM

At all times, we strive for excellence and quality in everything we do on top of being reliable and responsible

HIGHEST STANDARD of SERVICES

We respect our customers and strive to deliver timely, responsive and proactive services at all times

We Are Dedicated

Providing clean and high quality water supply at affordable rates for our customers, is at the heart of everything we do daily. The economic growth in various sectors especially in the state of Selangor, raised demand for water supply. To cater to rising water demand, we will continously work on
improvements to deliver value to our customers.

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Our Operations

Air Selangor is committed to deliver water supply in the highest level at quality, professionalism and service to our customers. Our priority is to take all avenues and possibilities that are considered the most viable solution for customers. Air Selangor is responsible for the treatment and distribution of water services to over *8.413 million people via over 2 million customer accounts in Selangor, Federal Territory of Kuala Lumpur and Putrajaya.

* National Statistics Department